Districhem-Eco Privacy Policy as of January 8, 2024
Last Updated: January 8, 2024
The operator of this website, districhem-eco.com (the “Site”), is Districhem-Eco, a Canadian company.
This Privacy Policy applies only to Personal Information that we collect through this Site and all services offered through the Site (the “Services”) but does not apply to Personal Information that Districhem-Eco, its affiliates, or its franchisees collect offline, which are subject to their own privacy policies and practices.
Third-Party Websites
This Site may contain links to other websites that are not maintained by or related to Districhem-Eco. These links are provided as a service to our users and are not sponsored by or affiliated with this website or Districhem-Eco. Districhem-Eco has not reviewed the sites to which hyperlinks are provided from this website and we are not responsible for the content or privacy practices of other websites. The links are accessed at the user’s own risk, and Districhem-Eco makes no representation or warranty regarding the content, completeness, or accuracy of these hyperlinks or the websites that include hyperlinks to this website. Websites accessible via hyperlinks from the Districhem-Eco website may use cookies. Districhem-Eco encourages you to read the privacy statements provided by other websites before providing them with Personal Information. Districhem-Eco does not implicitly endorse third-party websites that have a hyperlink to this website.
Consent
By submitting your Personal Information on our Site (for example, if you complete an online form to obtain additional information about our cleaning services), you agree that we may collect, use, store, and disclose your Personal Information as described in this Privacy Policy below and elsewhere on the Site.
What Types of Personal and Non-Personal Information Does Districhem-Eco Collect?
“Personal Information” means information that identifies or can be used to identify an individual. This includes, for example, the type of service desired, a full name, a company name, a telephone number, and an email address. As explained below, you have the choice to submit your Personal Information to us by visiting our site.
Information We May Collect Directly From You
Districhem-Eco collects the following Personal Information on the Site or via the Services: If you request information about products or services or request a quote through our online form, we will collect your name and contact details as well as any other information you provide us. You can decide whether Districhem-Eco may use this Personal Information to send you regular updates and offers.
Information We Collect Automatically
We may automatically collect the following information regarding your use of our Site or Services through cookies, web beacons, and other technologies: your domain name; the type of your browser and operating system; the web pages you visit; the links you click on; your IP address; the duration of your visit to our Site or use of our Services; and the corresponding URL or webpage that led you to our Site, including the following: access time, browser type, page views, and corresponding URLs. We may combine this information with other information we have collected about you, including, where applicable, your username, name, and other Personal Information. Please refer to the “Our Use of Cookies and Other Tracking Mechanisms” section below for more information.
What Does Districhem-Eco Do With the Personal Information It Collects?
We may use your Personal Information for multiple purposes. For example, we may use it to provide you with the information and/or services you request, to provide you with our Services, to communicate with you about your use of our Services, to respond to your requests, to fulfill your orders, and for other customer service-related purposes. (Please note that in order to respond to your request, we may need to share your Personal Information with our associates, agents, and/or vendors).
We may also use your Personal Information to personalize the content and information we may send or display to you, to offer you location personalization, and to provide you with personalized instructions or assistance, and to otherwise personalize your experience while using the Site or our Services.
We may also use Personal Information to better understand how users access and use our Site and Services, either on an aggregated or individualized basis, to improve our Site and Services, and to respond to user desires and preferences, and for other research or analysis purposes. We may use your Personal Information for marketing and promotional purposes. For example, we may use your Personal Information to send you updates about new products or services, promotional material, or Districhem-Eco coupons, unless you have informed us that you prefer not to receive this information. You can decide at any time to refuse additional updates from Districhem-Eco by sending us an email to info@districhem-eco.com with “UNSUBSCRIBE” in the subject line.
Finally, we use your Personal Information to analyze the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs.
Except as provided herein, we do not sell or rent to third parties the Personal Information you have disclosed to us.
Does Districhem-Eco Share My Personal Information with Third Parties?
We may share your Personal Information with our company’s agents. For example, we may share your Personal Information with a vendor so that the vendor can help us provide you with shipments and promotional coupons.
We may also disclose the Personal Information we collect from you to comply with the law, a legal process, a court order, or other legal processes, such as in response to a court order.
We may also disclose the Personal Information we collect from you when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of a person, or violation of our Terms of Use.
We may share aggregated or de-identified information about users with third parties for marketing, advertising, research, or similar purposes.
The information we collect, in whole or in part, may be stored or processed on servers located in Canada and the United States.
Can This Privacy Policy Be Changed?
We reserve the right to make changes to this Privacy Policy from time to time. If this Privacy Policy changes in any way, we will post an updated version on this page. Regularly visiting this page ensures that you are always informed about the type of Personal Information we collect, how we use it, and under what circumstances, if any, we share it with other parties.
Our Use of Cookies and Other Tracking Mechanisms
We use and our third-party service providers use cookies and other tracking mechanisms to track information about your use of the Site and our Services. We may combine this information with other Personal Information we collect from you (and our third-party service providers may do so on our behalf).
Currently, our systems do not recognize “do-not-track” requests from browsers. However, you can disable certain tracking as indicated in this section (i.e., by disabling cookies).
Cookies
Cookies are alphanumeric identifiers that we transfer to your web browser from your computer’s hard drive for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster login process or to track your activities on our Site and our Services. There are two types of cookies: session cookies and permanent cookies.
Session Cookies
Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online requests and transactions and to verify your identity after you have logged in to the Site and as you move around the Site.
Permanent Cookies
Permanent cookies remain on your computer after you have closed your browser or turned off your computer. We use permanent cookies to track aggregate information and statistics about your user activities.
Disabling Cookies
Most web browsers automatically accept cookies, but if you prefer, you can change your browser’s options to block them in the future. The “Help” section of most browser toolbars will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to visit certain areas of the Site, but some features may not function.
Invisible Graphic Exchange Formats (“GIFs”), Pixel Tags, and Other Technologies
Invisible GIFs are small graphics with a unique identifier, similar in function to cookies. Unlike cookies, which are stored on your computer’s hard drive, invisible GIFs are embedded invisibly on web pages. We may use invisible GIFs (e.g., web beacons, spy pixels, or pixel tags) in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers may also use invisible GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Accessing My Personal Information
Upon request, we will provide you with the opportunity to access and, if necessary, correct or delete the Personal Information you have submitted through one of our online forms and stored in our databases. To make a request, please contact Shawn Lapierre, President and Privacy Officer, at info@districhem-eco.com. He reserves the right to confirm the identity of the requester and to limit the frequency of an individual’s requests.
Third-Party Tracking and Analysis
We use automated devices and applications, such as Google Analytics, to evaluate the use of our Site. We may also use other analytics means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Information with these third parties.
Children Under 13
Our Site and Services are not intended for children under 13 years of age. We do not knowingly allow individuals under 13 years of age to register with us. Additionally, we do not send any email correspondence to anyone who tells us they are under the age of 13. If we learn that a child under 13 has provided us with Personal Information, we will delete that Personal Information from our systems.
Security of Personal Information
Districhem-Eco has implemented reasonable technology measures to protect all Personal Information you submit in order to prevent its misuse or loss, such as firewalls and password-protected areas, using reasonable standards. These measures are also designed to protect Personal Information from unauthorized access, modification, or disclosure. However, please be aware that no data protection measures are foolproof when data is transmitted and stored over the Internet. We will update these measures as new technologies become available, as appropriate.
Contacting Districhem-Eco
If you have any questions or concerns regarding our website, please contact us by email at info@districhem-eco.com.